IT Support Plans
Transparent Rates
With our transparent pricing structure, our customers know exactly what to expect, without surprises.
All packages also include
Device lifecycle management
Advice on hardware renewal
Evaluation of devices and IT environment
Delivery and installation of hardware(PCs, laptops, peripherals, networking equipment) is done viaseparate and non-binding quotes.
On-site interventions when physical intervention is needed:
€150 / hour
Mileage reimbursement: €1 / km
Minimum intervention: 1 hour
- Rate support hours outside the package: €150 / hour.
Starter
From 2nd user: + €60 / user / month
Ideal for small businesses. Essential features to enhance your IT infrastructure. Perfect for growing teams.
Get Started Now- Including first user
- Remote IT support
- Helpdesk during our office hours
- Installation & Management Bitdefender Antivirus
- Basic software troubleshooting
- Printer / Office / email issues
- Remote support via secure remote tool
- 6 hours of support per month
- Support within 1 – 2 working days
Business
From 2nd user: €75 / user / month
Comprehensive IT services for growing businesses. Improve your processes and productivity with our expertise.
Get Started Now- Everything in STARTER
- Including first user
- Professional M365 email address
- Device monitoring
- Automatic patch and update management
- Documentation of IT environment
- Proactive system management
- Network troubleshooting
- VPN / firewall basic configuration
- 9 hours of support per month
- Support within 8 hours – 1 working day
Premium
From 2nd user: + €95 / user / month
Complete IT solutions for businesses. Advanced features and support for optimal performance.
Startnow- Everything in BUSINESS
- Including first user
- Comprehensive monitoring
- Automatic security checks
- IT environment optimisation
- Priority support
- IT consulting
- 36 hours of support per quarter
- Support within 4 - 6 hours